MeetInsights

1. Introduction

Welcome to MeetInsights ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered conversation intelligence platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. This Privacy Policy was last updated on September 1, 2025.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and company details
• Account Information: Username, password, and profile information
• Payment Information: Billing address and payment method details (processed securely by third-party providers)
• Communication Data: Messages, feedback, and support requests

2.2 Usage Information

We automatically collect certain information when you use our services:

• Log Data: IP address, browser type, operating system, and access times
• Usage Data: Features used, pages visited, and interaction patterns
• Device Information: Device type, screen resolution, and unique device identifiers

2.3 Meeting Data

When you use our meeting intelligence features:

• Meeting Transcripts: Audio recordings and transcriptions of meetings
• Meeting Metadata: Meeting titles, participants, duration, and timestamps
• Analysis Results: AI-generated insights, summaries, and action items

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI-powered meeting intelligence services
• Account Management: To create and manage your account, process payments, and provide customer support
• Personalization: To customize your experience and provide relevant recommendations
• Communication: To send important updates, newsletters, and respond to your inquiries
• Analytics: To analyze usage patterns and improve our services
• Legal Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: Trusted third-party service providers who assist us in operating our services (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of our business
• Consent: With your explicit consent
• Protection: To protect the rights, property, or safety of MeetInsights, our users, or the public

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Regular security audits and vulnerability assessments
• Employee Training: Ongoing security awareness training for our team
• Data Minimization: We only collect and retain data necessary for our services

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using best practices.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how you use our services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for a reasonable period after account closure
• Meeting Data: Retained based on your account settings and applicable laws
• Analytics Data: Aggregated and anonymized data may be retained indefinitely

You can request deletion of your data at any time, subject to legal and contractual requirements.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Your explicit consent where required

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Providing a prominent notice within our services

Your continued use of our services after the effective date of changes constitutes acceptance of the updated Privacy Policy.